Privacy Policy

Privacy Policy for The Shred Skatepark and Skatestore

Effective Date: 2025

Introduction
The Shred Skatepark and Skatestore ("we," "us," "our") are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, theshred.co.za ("Website"), or interact with us online or in-store.


1. Information We Collect

We may collect the following types of information:
a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed securely through third-party providers)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Operating system
  • Browsing behavior on our Website

c. Other Information

  • Information you provide during promotions, competitions, or surveys
  • Information related to your skatepark sessions or purchases in our store

2. How We Use Your Information

We use your information to:

  • Process orders and provide customer support
  • Book skatepark sessions and manage memberships
  • Send promotional offers, updates, or newsletters (you can opt out anytime)
  • Improve our services, Website, and customer experience
  • Detect and prevent fraudulent or unauthorized activities

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that help us process payments, deliver orders, or manage our Website.
  • Legal Authorities: If required by law or necessary to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies help us:

  • Remember your preferences
  • Analyze website performance and usage
  • Display relevant ads on third-party platforms

You can manage your cookie preferences through your browser settings.


5. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. Despite our efforts, no online data transmission or storage system is completely secure.


6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your data
  • Withdraw consent for data collection

To exercise these rights, contact us at hello@theshred.co.za.


7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing your information.


8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.


9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: hello@theshred.co.za
Phone: 021 5102918
Address: 68 Auckland Street, Paarden Eiland, Cape Town, WC 7441